User Support

The guide below will walk you through the steps for obtaining support from the Untitled team via submitting a support ticket to our ticketing desk.

Submitting a Support Request

If you are having an issue related to Untitled (i.e. your application is not running correctly, you’ve identified a bug, you need help setting up a Destination, etc.) please follow the steps below:

1. Click the Support tab in the left side navigation menu, or by clicking your profile in the top right of your screen and selecting Support from the drop down.

1. Fill in the form on this page detailing what you need assistance with, and the level of priority of the request.

1. Click Submit your ticket and the Untitled support team will follow up within 24 hours Monday through Friday, 9 am to 5 pm EST.

Need Further Support or Have Additional Questions?

Check out our FAQs to get some answers, start a chat on our website, or get connected directly with our team here.