# User Support

The guide below will walk you through the steps for obtaining support from the Untitled team via submitting a support ticket to our ticketing desk.

## **Submitting a Support Request** <a href="#usersupport-distilledsupport" id="usersupport-distilledsupport"></a>

If you are having an issue related to Untitled (i.e. your application is not running correctly, you’ve identified a bug, you need help setting up a Destination, etc.) please follow the steps below:

1. Click the `Support` tab in the left side navigation menu, or by clicking your profile in the top right of your screen and selecting `Support` from the drop down.&#x20;

<figure><img src="/files/YCZuVQYoChXriGZv1Mxj" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/UiwdgL6oDfYOvjavtND1" alt=""><figcaption></figcaption></figure>

2. Fill in the form on this page detailing what you need assistance with, and the level of priority of the request.&#x20;

<figure><img src="/files/0XukPPGY0JJ0ho07F9I3" alt=""><figcaption></figcaption></figure>

3. Click `Submit your ticket` and the Untitled support team will follow up within 24 hours Monday through Friday, 9 am to 5 pm EST.

## Need Further Support or Have Additional Questions?

Check out our[ <mark style="color:blue;">FAQs</mark> ](/misc/frequently-asked-questions.md)to get some answers, start a chat on our [website](https://getuntitled.ai/), or get connected directly with our team [<mark style="color:blue;">here</mark>](https://getuntitled.ai/contact/).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.